Canadian Visitor Services

Have your packages & parcels delivered in the US and pick up at your convenience within one week! We can help you take advantage of FREE Shipping offers to valid US addresses. Use our location as your US Street Address! No membership fees! Island Ship Center is located 7 minutes from Niagara Falls, USA and is easily accessible from both the Rainbow Bridge and the Lewiston – Queenston Bridge.

Charges for Parcel Delivery & Hold

Up to 40 pounds – US $5.00 per parcel [Dimensional weight formula will apply when calculating the weight; so, if your package is larger than 40 lbs using dimensional weight (according to this formula: L x W x H / 136), then we will charge $10 per parcel per week.

Over 40 pounds – US $10 per parcel

How it Works


Order your item and have it shipped to you c/o Island Ship Center at the address below:

Ship To: [YOUR NAME]
C/O Island Ship Center
1879 Whitehaven Road
Grand Island, NY 14072

Once your parcel ships, email your tracking number to us at shop[at]
We will use your tracking number to look for your package.

When your package arrives, we’ll send you an email and you can come to Island Ship Center to pick it up.

We will hold each of your parcels for up to 1 week, safely and securely. After 1 week, we will continue to charge $5.00 PER WEEK for each package until it is picked up. [For example, If your package is held for 8 days, then the charge will be $5.00 to pick up and weekends (including Sundays) count when calculating our pickup charge.]

PLEASE NOTE THAT WE CANNOT ACCEPT PACKAGES VIA USPS EXCEPT FOR OUR MAILBOX CLIENTS. We require a FORM 1583 on File in order to accept mail or parcels delivered from the US Postal Service; in order to do that, you must have a private mailbox set up with us. To set a mailbox with us, see here.


Call us at 1-716-773-6300 for FREE shipping quotes & transit times within the US.

Where is Island Ship Center?

We are conveniently located at Grand Island Town Center. If you’re coming from Niagara Falls, make a left on the Whitehaven Rd exit from the I-190 and drive straight for a 1/2 mile. Click here for Map & Directions. Did you know? We are one of the few package holding facilities in Western New York that also ship to canada. We can receive packages, hold them and then ship them cross-border for our Canadian clients.


Visitor & Tourist Services

Welcome tourists, campsite visitors and guests staying at Radisson Niagara Resort and the Four Points by Sheraton in Niagara Falls USA!

We pack & ship your vacation shopping so it arrives direct to your front door. Don’t pay airlines for your extra luggage, ship your purchases directly to your door.

As an independently authorized FedEx, UPS, USPS agent, we include a surcharge on FedEx, UPS, USPS shipping rates.