Below are frequently asked questions, hope this helps to speed up your service!
Click on the question and the answer will be displayed.
Package Hold Service
If I’m expecting a package and will not be there to sign for it, can I have it rerouted to your store?
The best thing to do is to take advantage of our package holding service.
When placing an order online or having the package shipped, use OUR address instead of your address as the SHIP TO address. Email us the tracking # of your package when you find out. When the package arrives, we will contact you to pick it up. We only charge $2.50 per package (up to 50 lbs) for this service and we will hold it for you up to 1 week. You don’t have to worry about safety, signature or weather! We are insured for this service too!
Use our address as your SHIP TO address.
Island Ship Center
1879 Whitehaven Road
Grand Island, NY 14072